Terms of Service

Ilsang Law Office (the "Operator") operates this website through the Laney service. These Terms set out the conditions for using the website and its inquiry, reservation, and chat consultation features (the "Service") and the rights and obligations of the Operator and visitors.

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Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities of the Operator and visitors, and other necessary matters, when visitors use the Service.

Article 2 (Definitions)

1. Website: This website, operated by the Operator to introduce itself and the services it provides.
2. Visitor: Any person who accesses the website and uses the Service.
3. Inquiry and reservation: A visitor's request for a consultation or a visit, made through the website's inquiry form, reservation form, or chat.

Article 3 (Posting and Amendment of the Terms)

1. The Operator posts these Terms on the website.
2. The Operator may amend these Terms to the extent permitted by law and will announce amendments on the website at least 7 days before they take effect.
3. A visitor who does not agree to amended Terms may stop using the Service.

Article 4 (Services Provided)

The Operator provides the following on the website.

1. Information about the Operator and the services it provides
2. Receiving inquiry and reservation requests
3. Chat consultation (which may include automated AI responses)
4. Service notices such as inquiry and reservation confirmations

Article 5 (Service Hours)

The website is available at all times throughout the year, but it may be temporarily suspended for system maintenance, outages, or other unavoidable reasons. Replies to inquiries and reservations and schedule notices are handled during the Operator's business hours.

Article 6 (Handling of Inquiries and Reservations)

1. Whether an inquiry or reservation is confirmed, and its schedule, follow what the Operator communicates to the visitor.
2. Visitors must enter accurate contact details at which they can be reached. If contact details are incorrect, the Operator may be unable to deliver notices.
3. To change or cancel a reservation, please contact the Operator through the contact details in Article 13.

Article 7 (Website Information and Chat Responses)

1. Website content and chat responses are general information. Please confirm matters specific to your own circumstances directly with the Operator.
2. Automated AI responses in the chat may be inaccurate or out of date and are not information confirmed by the Operator.

Article 8 (Visitor Obligations)

Visitors must not:

1. Use another person's information or enter false information
2. Intentionally disrupt the Service or send large volumes of requests by automated means
3. Defame the Operator or third parties or infringe their rights
4. Violate applicable laws or these Terms

Article 9 (Rights to Website Content)

Copyright in the text, images, and other content on the website belongs to the Operator or the rightful owners. Visitors may not copy, distribute, modify, or commercially use such content beyond what applicable law permits.

Article 10 (Protection of Personal Information)

The Operator protects visitors' personal information in accordance with the Personal Information Protection Act and other applicable laws. Details are set out in the Privacy Policy posted on the website.

Article 11 (Limitation of Liability)

1. The Operator is not liable when it cannot provide the Service due to force majeure, such as natural disasters, network failures, or power outages.
2. The Operator is not liable for disruptions caused by a visitor's own circumstances without intent or negligence on the Operator's part.

Article 12 (Dispute Resolution)

Disputes concerning these Terms and the use of the Service are governed by the laws of the Republic of Korea, and the competent court is determined under the Civil Procedure Act of Korea.

Article 13 (Contact)

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Addendum: These Terms take effect on the date they are posted on the website.